Shipping policy

All orders are custom packed with care to ensure the quality and safety of your purchase. All orders are shipped via Fedex.  Please email info@lillianshalom.com with any inquiries.  For orders shipped to destinations outside the United States, the shipping cost displayed at checkout does not include any duties, taxes, or other fees that may be assessed on the shipment, all of which are the customer’s responsibility. Lillian Shalom is not responsible for any duties, taxes, or other related fees on international shipments.

All orders are subject to production and fulfillment lead times before they are shipped. Each piece is estimated to ship within the window specified on its respective product page, and all windows are measured from the next business day after an order is placed. Please note that certain pieces may have different shipping windows, and all windows specified are estimates, as every product is made to order. We aim to ship your order within the stipulated window on the product page, however, the actual time to ship your order may be longer or shorter depending on production capabilities and other conditions. If you wish to check on the status of your order, please contact us directly at info@lillianshalom.com.